Our promise to you
A B Canham & Son has earned a reputation for excellent customer service to both main contractors and its public sector clients.
Our Customer Service team are specially trained to deal with any issues you may have with your new home.
A B Canham & Son understand the importance of responding to queries in a timely and effective manner. Our team are here to deal with any issues.
All our homes have passed building regulations inspections and come with a structural warranty from an approved insurance policy provider.
Our team will carry out a snagging report and any work required will be carried out prior to handover.
When you buy a new home you can be safe in the knowledge that it is built to a very high standard of design and quality and that you will enjoy an exceptional customer experience.
We aim to make the home-buying process as straightforward and enjoyable as possible for all our customers, and to provide a professional, efficient, business-like and helpful service at all times.
Our 3 Stage Snagging Checklist
We take pride in our handovers.
Every home goes through a 3 stage audit that begins with the Site Manager’s snagging report. The Customer Care Manager then visits the property with his extensive 150+ point checklist. Any snags that he identifies are then handed back to the site manager and are rectified within 5 working days, At this point the customer care manager makes his final visit to ensure nothing has been missed prior to handing over to the customer.
